Shipping policy

Thank you for shopping with RunningPrime. We are committed to providing reliable and timely delivery services for customers across the United States. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery details.

Shipping Coverage

We currently ship within the United States only.

Order Processing Time

Orders are processed Monday through Friday during normal business hours.

  • Order Cut-Off Time: 03:00 PM (GMT-05:00) Eastern Standard Time – New York
  • Handling Time: 1–2 business days (Monday–Friday)

Orders placed after the daily cut-off time, on weekends, or during holidays will be processed on the next business day.

Estimated Delivery Time

After your order has been processed and shipped, the estimated transit time is:

  • Transit Time: 3–7 business days (Monday–Friday)

Total Estimated Shipping Time

  • 4–9 business days (handling time + transit time)

Please note that delivery times are estimates and may vary slightly depending on your location, weather conditions, carrier delays, or high seasonal demand.

Shipping Cost

We proudly offer Free Shipping on all orders within the United States.
All prices displayed on our website are listed in USD.

Shipping Carriers

We work with trusted shipping carriers operating within the United States to ensure safe and dependable delivery services. Carrier selection may vary depending on the destination, package size, and logistics availability.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes tracking information so you can monitor your package during transit.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before placing your order. RunningPrime is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided at checkout.

Delayed or Lost Packages

While most orders arrive within the estimated timeframe, occasional delays may occur due to factors outside our control. If your package appears delayed or lost, please contact us and our support team will assist you as quickly as possible.

Contact Us:

RunningPrime

6300 Riverside Plaza Lane, Albuquerque, New Mexico 87120, United States

Email: contact@runningprime.com

Phone: +1 (505) 356-8411

Business Hours: (GMT-05:00) Eastern Standard Time (New York)

Monday – Friday: 9:00 AM – 6:00 PM
Sunday: Closed